MCG Super Store

Delivery Information

Once your order has been dispatched allow 7-10 working days for Australian delivery and 10-14 working days for international delivery, depending on the destination.

TPF accept no responsibility for delays in delivery following dispatch, which are due to a country's customs (export/import) clearance requirements.

Delivery is performed within the deadlines provided for direct delivery to the addressee or, if the addressee is absent, by a notice informing him/her of the availability of the parcel.

Delivery deadlines are indicated as accurately as possible. TPF are not responsible for delivery delays following dispatch of your order. No damages or compensation will be payable in the event of delivery deadlines being exceeded. However, if the product has not been delivered 10 days after the delivery date indicated and this is due for any reason other than force majeure, the purchase may then be cancelled and you may be refunded the price paid to the exclusion of any other damages or compensation (provided the delay is not contributed to by you).

Delivery charges for orders within Australia

All orders within Australia for which Standard Delivery has been selected will be sent by road freight at a charge of AUD $15.00 inclusive of GST

* The stated flat fee is for any and all parcels weighing up to 2 kg. Any parcel weighing more than 2 kg will attract the same fee plus an additional fee of AUD $5.00.

Delivery charges for international orders

All international will be sent via Registered Air Mail. Delivery Charges are calculated based on the sub total of the order.**.

Order Value	AUD ($)
$0.01 to $75.00	$29
$75.01 to $150.00	$35
$150.01 to $250.00	$45
$250.01 to $500.00	$79
Over $500	Contact Us

International delivery charges are not subject to GST, and are quoted GST-free. No other import taxes or import duties are included. You are responsible for the payment of such costs and charges. Parcels sent via Registered Air Mail require a signature when receiving goods.

We reserve the right to amend any quoted prices prior to your order being accepted by us. In such a situation you will be notified accordingly and you will be entitled to withdraw your order.

Please note that the delivery services that we use tend to deliver during the working day. Please supply a work address if it is unlikely that anyone will be in to sign for your order.

While delivery times may vary, goods will normally be delivered within the specified timeframe for the method of delivery. In spite of all our efforts, there can sometimes be unforeseen delays in delivery. If you believe the delivery is severely overdue, please send us an email or telephone us so we can take appropriate action.